Are you driven by a constant need for improvement? Do you speak Swedish fluently? Join our customer service team for Miele!
By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “Immer Besser”; always better.
As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Swedish – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.
Some of your daily tasks:
Communicating through various channels (e-mail, chat & phone) to address product or service issues.
Advising customers on the proper use of their electric appliances.
Expediting corrections and/or adjustments; following up to ensure resolution.
Assisting with the processing of refunds or exchanges.
Arranging the placement of orders.
We’ll love it if you have:
High level of fluency in Swedish.
Good communication skills in English.
Customer support/troubleshooting experience will be appreciated.
Familiarity with the brand is preferred.
Strong verbal and written communication skills utilizing active listening.
Comfortable with the use of basic technology tools.
A positive, can-do attitude that shines through every interaction.
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses
